Linkedin-in
Get a Quote

Maximising Uptime.
Minimising Costs.

Optimised, cost-effective, reliable, third-party IT maintenance and support (TPM) for datacenter infrastructure keeping Leading Enterprises, with the most demanding IT environments, stable and efficient.

Paying too much for OEM maintenance contracts?
Is your IT infrastructure exiting the OEM warranty?
Do you experience fragmented and limited support options from your current provider?
Contact us for a consultation

OUR MOST POPULAR SERVICES

THIRD-PARTY MULTI-VENDOR MAINTENANCE SERVICES

bac-care offers comprehensive Third-Party IT Maintenance (TPM) and Support services for server, storage, and networking infrastructure – optimised for performance and savings.

Spare parts procurement, IT Spare Parts Reseller

SPARE PARTS PROCUREMENT

We are an IT spare parts reseller with a national footprint, offering reliable access to genuine OEM  parts, including standard warranties, through our global network of suppliers, ensuring your equipment’s longevity.

Customised SLA solution, cost effective IT Maintenance

CUSTOMIZABLE
SLA OPTIONS

Tailor your service level agreements (SLAs) to match your specific needs and budget, with options ranging from industry standard: 

9x5xNBD (9 hours a day, 5 days a week, with a next business response/ fix).

Premium 24x7x4 (24 hours a day, 7 days a week, with a 4 hour response/fix).

Check out all of our Services
engineer and cto

OUR APPROACH

Get a solution for your business

Welcome to bac-care, where excellence meets innovation in the world of Information Technology.

As a leading provider of world-class IT skills, resources, and Third-Party Maintenance (TPM), bac-care is dedicated to revolutionising the IT landscape. Catering to medium to large enterprises with ageing infrastructure, we specialise in delivering seamless transitions and cost-effective solutions.

With a Global footprint, our services span 165+ countries. bac-care stands as your trusted partner, ensuring your IT infrastructure evolves, is elevated, and is expertly maintained.

We proudly support the following OEMs and many more.

Let's Chat

TESTIMONIALS

What People Say About Us

TURNAROUND TIME
"Impressed with the turnaround to getting our issues resolved all the time. Much appreciated."
Gaming & Entertainment
TAILORED SLA
"Working with bac-care has been a game-changer for our company. Their commitment to delivering cutting-edge solutions tailored to our specific needs have been evident from day one."
Logistics
360 DEGREE SYSTEM SUPPORT
“bac-care always makes sure they resolve whatever problem we have without having to wait for a long time. I want to express my sincere gratitude for the outstanding support we have received from them over the past year.”
Finance
MASSIVE COST-SAVING
“We thought we had to replace our entire server and storage environment because it had reached end-of-support with the OEM but bac-care, through their extended support offering, provided us with an extended warranty, at a fraction of the cost, and the flexibility to keep our IT Infrastructure running for another two years before our planned tech refresh.”
Casino
24-HOUR SUPPORT
“We can’t afford to be off-line, when our system is down, we immediately lose revenue so when our server went down in the middle of the night, bac-care’s 24-hour support line was our first call. We were back online before our doors opened the next morning, we cannot thank you guys enough!!”
Retail