OUR SERVICES
bac-care, your evolutionary IT maintenance and support partner
Catering to medium to large enterprises with ageing infrastructure, we specialise in delivering seamless transitions and cost-effective solutions. Our Certified Engineers quickly evaluate your needs and affect solutions, from parts procurement to board-level repairs. Your business stability and continuity is our single-minded focus.
Data Centre Relocation Services
Seamlessly relocate Servers, Data Storage, and Networking equipment with bac-care’s comprehensive services, including labelling, cabling, disconnection, packing, relocation, re-connection, and power-up.
Customizable SLA Options
Tailor your service level agreements (SLAs) to match your specific needs and budget, with options ranging from industry standard:
9x5xNBD (9 hours a day, 5 days a week, with a next business response/ fix).
Premium 24x7x4 (24 hours a day, 7 days a week, with a 4 hour response/fix).
Global Footprint
With a global footprint,
bac-care offers local technical resources and stocking locations, coupled with on-site or remote support, ensuring quick, comprehensive coverage for diverse IT environments.
Third-Party Multi-Vendor Maintenance Services
bac-care offers comprehensive Third-Party IT Maintenance and Support for Servers, Data Storage, and Networking equipment, ensuring optimal performance and cost savings.
Spare Parts Procurement
We are an IT spare parts reseller with a national footprint. Our technical resource services include sourcing genuine OEM spare parts through our global network of suppliers, including standard warranties, to maintain the reliability and longevity of your IT equipment.
24/7 Always Available Service Desk
Access round-the-clock support through bac-care’s national operations centre, available 24/7, providing immediate assistance and resolving issues to minimise downtime and ensure continuous IT performance.
IT Asset Disposal Services
bac-care takes the lead in environmental stewardship by ensuring environmentally responsible, professional IT Hardware Disposal services, offering assistance in data sanitisation and decommissioning – providing certificates of destruction for all decommissioned IT equipment.
Electronic IT Repair Centre
bac-care’s Electronic IT Repair Services, manned by our team of certified engineers and highly skilled repair technicians, provides component & board level repairs to a wide range of ICT products.