ABOUT US

With over 65 years of combined experience covering the fields of Enterprise IT Maintenance and Support, bac-care offers its clients unrivalled insight and expertise in seamlessly and cost effectively maintaining IT infrastructure.

Our mission is to help our clients mitigate risks, maximise their hardware performance and to provide them with a great return on their investment through our cost-effective solutions.

Our Values

Integrity, Responsibility, Excellence, Collaboration, Innovation, Respect

We keep our clients and their business stability and continuity at the centre of everything we do.
We operate with the high-performance mindset of a meritocracy, placing significant emphasis on recognition as a powerful tool for leaders, acknowledging its pivotal role in motivating and empowering employees.
bac-care promotes a fair working environment, where our people are valued for who they are and the value they add to bac-care and our client’s businesses.
Our team are people and not resources – we don’t have ‘head-count’, we have a team of highly skilled individuals.

Meet the Team

Barick Nel | CEO

Barick began his career in banking, where he first encountered the founder and CEO of an IT services company. This interaction sparked his interest in the IT industry. A few years later, he seized the opportunity to transition into IT, excelling in various roles, including Supply Chain Management and Operations Management, before becoming a Sales Director. Driven by a long-held dream to start his own business before turning 40, Barick achieved that goal by founding bac-care. With over 14 years of experience in the IT sector, he now leads a dynamic, high-performance team dedicated to delivering exceptional IT services. Barick is committed to building a market-leading brand through collaboration with bac-care’s employees, partners, and customers. Outside of work, Barick enjoys networking and engaging with others, as well as participating in outdoor activities and indulging his passion for gaming.

Siyanda Gazu | Stock Controller

Siyanda’s passion for IT began in childhood when he loved dismantling and reassembling computers. This curiosity led him to study Electrical Engineering with a focus on Digital Electronics. While at university, he gained hands-on experience as an IT technician. He later joined bac-care as an IT Repair Technician, where he honed his technical skills and took on sales responsibilities. With over two years in the IT industry, Siyanda now oversees supply chain management, ensuring his team has the necessary equipment for efficient operations. His strengths lie in technical troubleshooting, repair coordination, and inventory management. He meticulously handles documentation, from quotes to inventory tracking, to ensure seamless operations. Outside of work, Siyanda is an avid gamer who enjoys exploring digital worlds. He values family time and is actively involved in his church community, where he finds purpose and connection.

Ryan Damons | Technical Manager

With over a decade of experience and a solid foundation in electrical engineering, Ryan is a seasoned Support and Storage Engineer. He holds multiple certifications in Server, Enterprise Storage, and Networking. As an IT engineer, Ryan thrives on tackling complex technical challenges, often viewing his role as that of a digital detective. Ryan meticulously analyzes systems to identify and resolve issues before they impact productivity. Throughout his career, Ryan has specialized in storage hardware infrastructure, providing both onsite and remote support to ensure seamless operations for organizations of all sizes. His core competencies include troubleshooting and implementation, enabling him to resolve intricate issues and minimize downtime for his clients. As Technical Manager, Ryan oversees repair center operations, manages SLA contracts, and provides on-site support. In his free time, he enjoys cycling and dog training.

Reteng Pawula | Finance Manager

Reteng was born and raised in the Free State, where she laid the foundation for her career and personal growth. With over 10 years of experience in the accounting profession, Reteng has built a well-rounded career across various sectors. She has gained valuable experience in roles ranging from an article clerk to Junior Accountant, and more recently, as Acting Admin and Finance Manager. Currently, she holds the position of Finance Manager at bac-care, where she applies her expertise to drive financial strategies and operations. Reteng is a proud graduate of the University of South Africa (UNISA), having earned qualifications in both Accounting and Theology. She is dedicated to continuous personal and professional development and is currently furthering her studies at UNISA. Reteng loves fashion and is a voluntary fashion stylist and personal shopper to her friends and family.

Adriaan Vermeulen | Operations Manager

Adriaan has a solid foundation in hardware engineering and a career spanning over a 15 Years in IT, he is an experienced Service Delivery Specialist who has progressed to his current role as an Operations Manager within bac-care. His journey started from a hands-on Hardware Engineer to various leadership positions in Service Delivery and this has equipped him with both in-depth technical expertise and refined skills in Operations Management. In his role as Operations Manager, he is committed to building strong, reliable teams, managing resources efficiently, and delivering high-quality IT solutions that align with business goals and exceed client expectations. Adriaan enjoys spending quality time with his kids, and also has a passion for sport shooting and hunting.

Keenam Major | Customer Engineer

Keenam is a junior customer field engineer with a strong focus in server, storage and networking support services. Having been in IT for the past 7 years , he is enthusiastic about solving technical challenges and committed to continuous learning. He currently holds certifications in server, storage and networking fundamentals, which have equipped him with essential skills for IT support. Keenam is actively involved in various support functions within bac-care, contributing to repair center operations, tracking inventory, and managing customer inquiries. With a focus on both technical and service-oriented skills, he is developing his abilities in project planning, stock management, and client relations. Keenam is eager to grow into a strategic problem-solver, delivering efficient and reliable IT solutions as he advances in his career. Some of his hobbies include socialising with his friends and hitting the gym.

What our people say

We always strive to give our customers quality service during all the interactions that they have with any of us. And with that said, we know that good experience can turn new customers into repeat customers or long-term contracts, which ultimately creates a positive brand reputation and success for all of us.

To me, the bac-care perspective is about growth in both my career and personal experience toward becoming a leader.

I value our company's commitment to collaboration and growth, creating an environment where each individual's contributions are respected, and continuous personal and professional development is encouraged.

I feel seen and appreciated. We are always acknowledged and thanked when we contribute to the business' success.

I've grown so much at bac-care, they really care about developing and growing their staff. Sometimes you don't even realise you're getting mentored but next thing you've grown!